Flash Terms & Conditions
For members who purchased an annual membership on or after June 30, 2014, membership in the Flash program for that membership year entitles members to three-day shipping and other discounted shipping benefits on select ship options, such as two-day shipping, during the 365-day period following the date of purchase.
For members who purchased an annual membership prior to June 30, 2014, membership in the Flash program for that membership year entitles members to two-day shipping and other discounted shipping benefits on select ship options, such as one-day shipping, during the 365-day period following the date of purchase.
Availability of discounted shipping benefits depends on inventory availability, order deadlines, and in some cases the shipping address. The Flash program uses the terms one-day, two-day and three-day shipping. These terms are defined as follows:
- One-day, two-day and three-day shipping refer to your estimated delivery date after our estimated shipping date.
- Product availability will affect when the product is shipped and thus affect the timing of delivery.
- One-day, two-day and three-day shipping apply to business days and not to weekends or holidays. Saturday and Sunday delivery may be available for certain locations.
- We may ship the products by ground or air at our discretion.
- Delivery of products within the estimated transit time or by the estimated delivery date are not guaranteed.
The Flash program does not affect special product, order, handling fees, and/or taxes that may apply. Changing or combining orders, or changing your shipping address, speed, or preferences might affect eligibility of the shipment for inclusion in the Flash program. Certain products may not be entitled to Flash program shipping benefits because of their size, weight, and other shipping requirements such as aerosol products that must be shipped by ground transport, or other limits at our discretion.
The Flash FAQs provide additional information about eligible items, shipping cost, shipping speed, and shipping destinations.
- Sephora may accept, refuse or terminate membership in the Flash program at our discretion.
- You may not transfer or assign your Flash membership or any Flash program benefits.
- Flash program benefits cannot be used to ship products purchased for the purpose of resale to others.
- Sephora may in its sole discretion add or remove Flash membership benefits from paid or free promotions.
The annual membership fee for the Flash program is as stated in your email invitation. Sephora may offer different membership terms, and the fees for membership may vary. The Flash membership fee is non-refundable as set forth below. Taxes may apply on either or both of the membership fee and the reduced shipping charges for Flash program shipments. Please notify us immediately if you want to cancel your Flash membership.
Membership Cancellation or Termination
Promotional Trial Memberships
Sephora reserves the right to offer certain clients various trial or other promotional memberships in the Flash program, which are subject to these Terms except as otherwise stated in the promotional offers. Trial members may at any time choose not to continue to paid membership at the end of the trial period.
Limitation of Liability