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Sephora FLASH FAQs

Sephora Flash is a pilot program that offers multiple shipping benefits, including FREE 2-day or 3-day shipping for eligible purchases depending on when you purchased your membership. During this time, enrollment for Sephora Flash is available to a limited number of customers and by invite only. If you did not receive an invite but are interested in receiving future updates about Sephora Flash membership, please sign up here.

How do I enroll in Sephora Flash?
To enroll in Sephora Flash, simply follow the registration link and instructions included in the email invitation.

What are the benefits of Sephora Flash membership?
Sephora Flash is a pilot program that offers multiple shipping benefits. If you purchased an annual membership prior to June 30, 2014, your benefits include free 2-day shipping and other discounted shipping benefits on select ship options, such as 1-day shipping during the 365-day period following the date of purchase. If you purchased an annual membership after June 30, 2014, your benefits include free 3-day shipping and other discounted shipping benefits on select ship options, such as 2-day shipping during the 365-day period following the date of purchase.

Can I cancel my Sephora Flash membership?
Sephora Flash memberships are non-refundable.

Can Sephora terminate my Sephora Flash membership?
Sephora Flash membership may be terminated by Sephora in our discretion including because of conduct that violates the Sephora Flash Terms & Conditions.

Why didn’t my order qualify for Flash 2-day shipping? (ie- hazmat)
Orders to be shipped to PO Box or APO/FPO addresses or to Alaska, Hawaii, Puerto Rico or Canada do not qualify for Flash 2-Day Air shipping. Also, any orders that include hazmat items must be shipped ground and also do not qualify for expedited shipping.

Is my Sephora Flash membership purchase subject to sales tax?
No, Sephora Flash membership purchases are not subject to sales tax.

Will I earn Beauty Insider points for my Sephora Flash membership subscription?
While the actual subscription fee does not qualify for Beauty Insider points, all your merchandise purchases qualify for Beauty Insider points and promotions.

Is there a minimum purchase required to apply a Flash shipping method to my order?
There is no minimum purchase requirement for Sephora Flash participants.

What are the available shipping methods for Flash members?
Click here for more shipping information.

What are the Sephora Flash Terms & Conditions?
Sephora Flash Terms & Conditions can be read here . We updated those Terms & Conditions on June 30, 2014.


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