customer service help
Orders & Returns
My Account Help
Beauty Advice & Offers
Sephora's Customer Service is ready to assist you. Please choose from the following options for information about your order, product information, store locations, and more. You can also find answers to frequently asked questions in the online Customer Service section.
1-877-SEPHORA (1-877-737-4672) (U.S. or Canada)
Customer Service Representatives or Beauty Advisors are available
Mon-Fri, 6AM to 9PM PST and Sat-Sun, 8AM to 5PM
- Sephora USA, Inc.
- First Market Tower
- 525 Market Street, 32nd Floor
- San Francisco, CA 94105-2708
- 1-877-SEPHORA (1-877-737-4672)