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The Beauty Insider Program is our free rewards program in the United States and Canada that lets you earn points on all your merchandise purchases and redeem on rewards (“Rewards”).
For every U.S. or Canadian dollar you spend (as applicable based on country of purchase) on merchandise at Sephora online, Sephora retail stores or in Sephora inside JCPenney stores, you receive one Beauty Insider point when you provide or check out with the email address that is registered to your Beauty Insider account. Visit the Terms and Conditions page to view full program rules.
Yes! When purchasing items at Sephora inside JCPenney retail store locations, be sure to let our beauty experts know that you are a Beauty Insider by giving them your registered e-mail address. Beauty Insider clients that make a purchase at a Sephora inside JCPenney store will accrue Beauty Insider points. Purchases made at Sephora inside JCPenney stores count towards VIB and VIB Rouge status.
At this time, purchases made on jcpenney.com are not eligible towards Beauty Insider points or VIB or VIB Rouge status.
Yes! If you have more than one Beauty Insider account, please call customer service at 877-SEPHORA (1-877-737-4672) and we can assist you by combining your accounts.
Your Beauty Bank is where you can view your current point balance, as well as your point activity. To view your Beauty Bank balance online, simply log in to your online account.
Points will be deducted from your Beauty Bank when merchandise is returned that was originally purchased using your Beauty Insider account. It is possible your Beauty Bank could have a negative balance after merchandise is returned.
The Beauty Insider Card is not a credit card, gift card or other prepaid or stored value card; it is a membership card for our free Rewards program. Points that you earn as part of the Beauty Insider Program are therefore not stored on the Beauty Insider Card. You do not need a Beauty Insider Card to shop at Sephora or to accumulate points in your Beauty Bank. To view your Beauty Insider card from a Smart Phone, download our app (iOS or Android) or log into your account from your mobile device. Your Beauty Insider Card is not transferable.
Rewards are typically deluxe product samples. You are eligible to redeem a Reward from the Rewards Boutique if you have enough points in your Beauty Bank for that specific Reward. Rewards can be redeemed with a purchase of additional merchandise from Sephora online or in store.
Due to limited quantities, you can only redeem one unit of any particular Reward.
Once you have logged into your online Beauty Insider account, you will be able to add a Reward to your online basket from the Rewards Boutique or you can select from Rewards available during the checkout process. When shopping in store, you will see the Reward Boutique at the registers when you check out.
Unfortunately, Rewards may not be returned or exchanged for points or cash, for another product, gift card, or egift certificate.
Sephora may offer Epic Rewards in exchange for a significant number of accrued Reward points (e.g., 1,000, 5,000, or 10,000 reward points) from time to time and at its sole discretion. Epic reward offers are for a limited time, while supplies last, and provided on a first-come, first-served basis. Epic Rewards can only be redeemed online. Offer is valid with an online merchandise purchase. Points will be deducted at time of redemption. Epic Rewards are non-transferable, have no cash value and cannot be exchanged, sold or returned. Sephora is not responsible for any taxes incurred. Epic Rewards are subject to change, alteration, or termination by Sephora in its sole discretion at any time. See specific Epic Reward offers for detailed terms and conditions.
All Beauty Insiders are eligible to redeem one birthday gift per year during the month of their birthday. To redeem in Sephora or Sephora inside JCPenney stores, provide a Cast Member with your registered Beauty Insider email address. No purchase is necessary when redeeming your gift in store. To redeem online, a merchandise purchase is required and the gift will be available at check out. Offer not valid on jcpenney.com. If it is your birthday month and you are having problems redeeming your gift online, please call customer service at 877-SEPHORA (1-877-737-4672). Substitutions may occur. Valid while supplies last. This offer is subject to change, alteration, or termination by Sephora at its sole discretion at any time.
Beauty Insiders may receive invitations to Beauty Insider, VIB or VIB Rouge only events. Because space is limited at these events, prior registration is required. Please follow the instructions you received in your invitation email to register for the event. You will be asked to show your Beauty Insider Card at the event. If you do not have a card, please print out a copy of the email and take that along with you. We regret that space is limited to these events and that we may be unable to register you for the event once it reaches capacity.
To achieve Very Important Beauty Insider status, spend $350 in a calendar year on merchandise purchased online, at Sephora stores, and Sephora inside JCPenney stores. Purchases made on jcpenney.com do not qualify toward VIB status. Visit the Terms and Conditions page to view full program rules.
To achieve Very Important Beauty Insider Rouge status, spend $1,000 in a calendar year on merchandise purchased online, at Sephora stores, and Sephora inside JCPenney stores. Purchases made on jcpenney.com do not qualify toward VIB Rouge status. Visit the Terms and Conditions page to view full program rules.
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