Beauty Q & A on BeautyTalk

If you have a beauty concern or question, visit our BeautyTalk community section by clicking on the "Beauty Advice" tab located on the top navigation menu. There, you can ask questions, search for answers, and get recommendations and advice from Sephora experts and fellow shoppers. From acne concerns to eyeshadow application tips, Beauty Q's offers detailed tips, advice, and personalized consultations. The topics and questions answered are generated from actual customer feedback and commonly asked questions.

Beauty Advice & Consultation

Sephora also offers a team of beauty consultants to provide beauty advice and personal consultation available at your fingertips. Just contact our expert Beauty Advisors for tips and suggestions on your color and skincare questions or concerns. Our team of trained experts, estheticians, makeup artists, and beauty specialists are eager to assist you.

Rating & Reviewing Products

Do tell! We want to know what you think of the products you've tried, bought, know, or love. Use our Ratings & Reviews to voice your opinions about your recent beauty buys. It's pretty simple.

Sign In

If you are a returning customer, you will be prompted to sign in by providing your e-mail address (login) and password. If you can't remember your password, click here to reset your password.

If you are a new customer and have not shopped or reviewed with us before, you will need to register by providing your e-mail address (login) and creating a password, before being able to rate products and write reviews. Click here to register.

You will be asked to enter a nickname that will appear with your posted reviews. Once you enter your nickname it cannot be edited/changed.

Rate a Product

There is a five-star rating scale for each product. One star is the lowest rating and five stars is the highest. Click on the star you wish to select your rating.

Write a Review

When writing your reviews, be sure to keep it clean. (No obscenities, discriminatory language, spam content, or critical comments about other reviews or reviewers.) Please don't include personal contact information or non-Sephora URLs. We recommend that you focus on the product and include details about what you like or dislike about it. Read the full Rating and Reviews guidelines.

Enter Your Stats

Depending on the product you're reviewing, you will be asked to answer a few quick questions that will help shoppers who read your review make a more informed decision. This includes selecting personal traits such as skin type or eye color, age, and location. Any information you supply will be saved to your profile when you submit your review.

Preview Your Review

You will have the chance to preview your review before submitting it. Your review, personal stats, and any images or video will be shown. From there, you may go back and edit or submit your review.

Submit Your Review

Click on the "Submit" button to submit your review. You will get a confirmation page to let you know it has been successfully submitted.

Review Moderation

All reviews are read and moderated to abide by our guidelines. We will reject reviews which include obscenities, discriminatory language, spam content, or critical comments about other reviews or reviewers. Your review will also be rejected if it includes personal contact information or non-Sephora URLs. All approved, valid reviews will be posted within 72 hours of submission. Read the full Rating and Reviews guidelines.

Review Guidelines

We want to know what you think of the products you've tried, bought, know, and love.

When writing your review, please consider the following guidelines:
- Focus on the product and your individual experience using it
- Provide details about why you like or dislike a product
- All submitted reviews are read by our moderators and are subject to the terms set forth in our Terms of Use

We reserve the right not to post your review or to withdraw any posted review for any reason. Your review will be excluded if it violates review guidelines or contains any of the following types of content:

- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, "spam" content, or references to other products, offers, or websites
- Any content or materials which you do not own or for which you have not secured all necessary rights
- Email addresses, URLs (Sephora's are ok), phone numbers, physical addresses, or other forms of contact information
- Critical comments about other reviews posted on the page or their authors
- Discussion of medical conditions or claims of medical effectiveness

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please contact us directly. Do not submit this feedback through a product review.

Otherwise, feel free to review as many products as you wish!

Product Q&A Guidelines

Got a beauty Q? Just ask!

When asking a question, please consider the following guidelines:

- Focus on the product and your individual question about it.
- Provide relevant details that might help others answer your question such as, skin tone, eye color, hair texture or desired look.
For example, "I have short eyelashes. Will this mascara be lengthening enough for me?" All submitted questions are read by our moderators and are subject to the terms set forth in our Terms of Use.

You can also share your beauty smarts and submit answers to others' questions. When answering a question, please consider the following guidelines:

- Focus on the product and your individual experience using it
- Provide details that are relevant to the question being asked
- All submitted answers are read by our moderators and are subject to the terms set forth in our Terms of Use.

We reserve the right not to post any question or answer or to withdraw any posted question or answer for any reason. Your question or answer will not be posted if it violates the guidelines provided, or if it contains any of the following types of content: In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please contact us directly. Do not submit this feedback through a product review.

Now, ask and answer away!

Photo & Video Guidelines

When posting a picture, please consider the following guidelines:

- Pictures must be related to the product you are reviewing.
- Pictures must be in BMP, PNG, GIF or JPEG format and be in focus.
- File size must be 2 MB or less.
- Pictures must be at least 60 pixels tall.
- Pictures must be at least 60 pixels wide.
- Objectionable pictures will be rejected.

By uploading any pictures, you grant Sephora a worldwide, perpetual, irrevocable, royalty-free, sublicenseable, and transferable right and license to display your picture on Sephora's website and to use it in accordance with the Terms of Use.

All pictures are seen by our moderators and are subject to the terms set forth in our Terms of Use.

Be sure that your picture does not contain any visible logos, drawings, cartoons, photographs, pictures, phrases, or trademarks (other than those of Sephora) or other content or materials which you do not own or for which you have not secured all necessary rights.

Be sure you are the only person in the picture or that you have obtained all necessary permissions from any other individuals in the picture.

Do not submit any picture unless you have taken the picture yourself or have obtained the necessary rights from the person who took the picture.

When posting a video, please consider the following guidelines:

- Focus on the product and your individual experience using it. Make sure your video is related to the product.
- Videos must be hosted on either YouTube or Google Video and be in focus and of good audio/visual clarity.
- Videos must be under 5 minutes in length.
- Objectionable videos will be rejected, along with your review.

By uploading any videos, you grant Sephora a worldwide, perpetual, irrevocable, royalty-free, sublicenseable, and transferable right and license to display your video on Sephora's website and to use it in accordance with the Terms of Use.

All videos are viewed by our moderators and are subject to the terms set forth in our Terms of Use.

Be sure that your video does not contain any visible logos, drawings, cartoons, photographs, pictures, phrases, or trademarks (other than those of Sephora) or other content or materials which you do not own or for which you have not secured all necessary rights.

Be sure you are the only person in the video or that you have obtained all necessary permissions from any other individuals in the video.

Do not submit any video unless you have shot the video yourself or have obtained the necessary rights from the person who shot the video.

Do not include music in your video.

We reserve the right not to post or to withdraw your posted picture or video for any reason.