Samples & Promotions
**Please note that excessive abuse or misuse of promotions and codes may result in order or item cancellation. In order to allow fair redemption and distribution of promotions to all of our registered clients, Sephora may restrict redemption to one per client.
There is a specific alphanumeric code associated with each Sephora online promotion that you can use to redeem the promotion. There may be a minimum merchandise purchase requirement (taxes and shipping are excluded). Please note that eGift Certificates and Gift Cards are not considered merchandise and do not count towards the minimum purchase requirement. Enter this code in its entirety in the promotion code field on the Payment Information page during the checkout process. Sephora.com promotion codes are not case sensitive. You will see the promotion reflected in your shopping basket on the Order Confirmation page. For more details about a specific promotion, you can click on the description link that is provided in your shopping basket. You may only use one promotion code per order. All promotion codes are available for a limited time, while supplies last and cannot be use once expired. These promotions are not redeemable for cash and are limited to one promotion per order, and in some cases promotions can only be redeemed once per person.
With every merchandise order at Sephora.com you have the opportunity to select three samples free. You can view the samples available by visiting the samples section of the Sephora Offers page. After you have selected three samples, your samples will be automatically added to your Shopping Basket and you will see them listed along with your merchandise on the Order Confirmation page. Samples are limited and change often. If your order is not completed during this visit, the samples will be removed from your shopping basket and may no longer be available. Please note that eGift Certificates and Gift Cards are not considered merchandise and do not count towards the minimum purchase requirement. These products and gifts are not redeemable for cash and are limited to one gift or sample per order.
Due to the limited nature of the free samples, we regret that we are unable to reship samples if they arrive damaged, if you received the wrong one, or if one is missing from your order. Samples are shipped with merchandise purchases ONLY.
Sephora.com offers FREE STANDARD 3 DAY SHIPPING on all U.S. merchandise orders $50 and over (excluding taxes). For shipments totaling less than $50, there is a delivery charge of $5.95 for Standard 3 Day shipping or $5.95 for UPS Ground. Our standard shipping option is Standard 3 Day shipping. Orders over $50 always ship for free—no promotion code needed.
Special limited offers from time to time may include free upgrades for shipping or free shipping with a specified purchase amount on Sephora.com. Gift Cards and eGift Certificates do not apply. Select items considered Hazardous Materials do not qualify for Free Standard 3 Day Shipping and must be shipped Ground.