When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed.
Your billing information must be exactly as it appears on your credit card statement.If any numbers are different, the order cannot be processed. Be sure to correctly spell city names and avoid using abbreviations unless that is how your information appears on your statement.
Contact your financial institution if you need the exact billing address associated with your credit card.
For your security, Sephora requires you to enter your 3- or 4-digit card identification number (CID/CVN/CVV/CVC) on orders over $100 for Visa, MasterCard, American Express, and Discover transactions. See below for help with credit card identification numbers.
Visa/MC/Discover Card Customers:
Your Security Code/CID (Card Identification Number) is in the signature area on the back of the card (it is the last 3 digits AFTER the credit card account number). Visa/MC/Discover customer CIDS are 3 digits.
Back of Visa/MC/Discover Card
American Express Customers:
Your Security Code/CID (Card Identification Number) is a 4-digit number on the front of the card, ABOVE the embossed (raised) credit card account number. This number is referred to as the "Security Code." American Express customer CIDs are 4 digits.
Front of American Express Card
Holds are usually taken off within 3 - 5 business days. Policies differ from bank to bank. Call your financial institution for more details.