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Legal Terms & Conditions

Membership & Eligibility
The Beauty Insider Program (“Program”) is a rewards program offered by Sephora USA, Inc. (“Sephora”) to its customers located in the U.S. and Canada. Membership to the Program ("Membership") is limited to individuals only and is limited to one account per individual. Employees, officers, directors, agents and representatives of Sephora and its affiliates are eligible for Membership but may be excluded from certain promotions. You must be age 13 years or older and a legal resident of the United States or Canada to be eligible for Membership. Eligible minors must obtain their parent's or legal guardian's consent prior to participation.

By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to be bound by these terms and conditions (“Terms”). NO PURCHASE IS NECESSARY TO BECOME A MEMBER. The Program is void where prohibited by law.

Affiliates of Sephora (e.g. Sephora France) may also have similar customer programs; Membership in the Program does not confer any rights or benefits in the program of any other Sephora affiliate.

Earning and Redeeming Program Rewards
Under the Program, you earn one (1) Beauty Insider point (“point”) for every U.S. or Canadian dollar spent (as applicable based on country of purchase) on merchandise (excludes the purchase of e-gift cards, gift cards, taxes and/or shipping) in the United States and Canada online, in Sephora retail stores or in Sephora inside JCPenney retail stores (U.S. only). Sephora purchases on jcpenney.com do not qualify for tier status and points are not earned on these purchases. You must provide your Beauty Insider e-mail address to have any points credited to your Beauty Bank.

Subject to the Termination provision of these Terms, points do not expire. Points may be redeemed for rewards (“Rewards”) to be determined by Sephora in its sole discretion; provided, however, that in order to redeem your points for any Reward, you must (1) accumulate a minimum number of points as established by Sephora and (2) make an additional purchase of merchandise from Sephora at the time that you redeem your points. Program members are able to redeem no more than one of each Reward per transaction. Program members cannot redeem more than 10 of any one unique Reward sku per year. Points have no cash value and can only be redeemed for Rewards. Sephora may, in its discretion, allow points to be redeemable for other items of merchandise from time to time. However, points are never redeemable for cash.

Rewards are available with point redemption while supplies last and substitutions by Sephora may occur. If your online order is not completed during the same visit, the Rewards will be removed from your shopping basket and may no longer be available. You are not required to redeem a Reward during checkout. Due to the limited nature of the free deluxe Rewards, we regret that we are unable to reship Rewards if they arrive damaged, if you received the wrong one or if one is missing from your order. In the event a Reward arrives damaged, you received the wrong one, or one is missing from your order, please contact Sephora customer service or visit your local Sephora store. Otherwise, Rewards may not be returned or exchanged. Rewards are shipped with merchandise purchases ONLY. The retail value of the Reward does not count toward Sephora’s free shipping threshold.

Very Important Beauty Insider (VIB)
Very Important Beauty Insider (VIB) status is conferred on those registered Beauty Insider members who spend a minimum of $350 on merchandise (excludes the purchase of e-gift cards, gift cards, taxes and/or shipping) online, in U.S. and Canadian Sephora stores, and in Sephora inside JCPenney stores only during one calendar year (January-December). Sephora purchases on jcpenney.com do not qualify for tier status and points are not earned on these purchases. VIB status is good for the calendar year in which the BI member qualifies and the following full calendar year; after that, annual requalification is required. Sephora may, in its sole discretion, alter, limit, or modify the VIB program rules, regulations, benefits, eligibility for membership, or any other feature of the VIB program or may terminate the VIB program at any time in its sole discretion, without prior notice.

Very Important Beauty Insider Rouge (VIB Rouge)
VIB Rouge status is conferred on those registered Beauty Insider members who spend a minimum of $1,000 on merchandise (excludes the purchase of e-gift cards, gift cards, taxes and/or shipping) online, in U.S. and Canadian stores, and in Sephora inside JCPenney stores during one calendar year (January-December). Sephora purchases on jcpenney.com do not qualify for tier status and points are not earned on these purchases. VIB Rouge status is good for the calendar year in which the BI member qualifies and the following full calendar year; after that, annual requalification is required. Sephora may, in its sole discretion, alter, limit, or modify the VIB Rouge program rules, regulations, benefits, eligibility for membership, or any other feature of the VIB Rouge program or may terminate the VIB Rouge program at any time in its sole discretion, without prior notice.

10% VIB Welcome Offer
New VIB members, VIB members who requalify for VIB, and VIB Rouge members who are in their requalification year (once they reach a $350 spend) will receive a 10% discount offer. Offer valid for 21 days after date of issuance in stores and online in the US and Canada and Sephora inside JCPenney stores. Not valid on international shipments or on jcpenney.com. Discount applies to merchandise only, not value of gift cards purchased, packaging, applicable taxes or shipping & handling charges. No adjustments on previous purchases. Merchandise quantities may be limited. Must be registered VIB member in good standing to redeem. Non-transferable. Cannot be combined with any other offers or employee discount. Offer subject to change, alteration, or termination by Sephora in its sole discretion at any time.

Free Make Over VIB Welcome Offer
New VIB members, and VIB members who requalify for VIB will receive a Free Make Over offer. Offer is valid for one time use within 90 days from VIB qualification date at Sephora stores in the US and Canada and Sephora inside JCPenney stores. An appointment is required and is subject to store availability and scheduling. Offer has no value and is not redeemable for merchandise. Offer is non-transferable. Offer subject to change, alteration, or termination by Sephora in its sole discretion at any time.

Free Shipping VIB Welcome Offer
New VIB members, and VIB members who requalify for VIB will receive a Free Standard Shipping offer. Offer valid for one-time use 60 days after date of issuance online in the U.S. and Canada. Not valid on international shipments or on jcpenney.com. Not valid for cash or cash equivalent. No adjustments on previous purchases. Offer is non-transferable. Cannot be combined with any other offers or employee discount. Offer subject to change, alteration, or termination by Sephora in its sole discretion at any time.

VIB Rouge Welcome Kit
New VIB Rouge members, and VIB Rouge members who requalify for VIB Rouge will receive a welcome kit. Welcome kit is redeemable in store or online in the U.S. and Canada and at Sephora inside JCPenney stores with any merchandise purchase. Not valid on jcpenney.com. Limit one gift per person, per year, while supplies last. Offer is non-transferable. Substitutions may occur. Offer subject to change, alteration, or termination by Sephora in its sole discretion at any time.

VIB Rouge Free Shipping Offer
VIB Rouge members will receive free standard shipping on all online purchases in the U.S. and Canada. Offer not valid on international shipping or on jcpenney.com. Client must check out with valid VIB Rouge account to receive free shipping option. Not valid for cash or cash equivalent. No adjustments on previous purchases. Offer is non-transferable. Offer subject to change, alteration, or termination by Sephora in its sole discretion at any time.

VIB Rouge Unlimited Make Overs Offer
VIB Rouge members will receive unlimited make overs at Sephora stores in the U.S. and Canada and Sephora inside JCPenney stores. An appointment is required and is subject to store availability and scheduling. Offer has no value and is not redeemable for merchandise. Offer is non-transferable. Offer subject to change, alteration, or termination by Sephora in its sole discretion at any time.

Agreeing to Sephora's Privacy Policy & Email
Sephora values your privacy. The personal information collected from each member, including purchase history and credit card information, will only be used and disclosed by Sephora for the purpose of the administration of the Program, internal analysis for marketing purposes, and as otherwise permitted by Sephora's Privacy Policy. By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to be bound by Sephora's Privacy Policy and Terms of Use. Please see Sephora's Privacy Policy and Terms of Use at www.sephora.com.

If you apply for Membership in the Program at a Sephora Inside JCPenney (“SiJCP”) store operated by J. C. Penney Corporation, Inc. (“JCPenney”) or you exercise your Membership privileges at a SiJCP store, the personal information collected from you will be used and disclosed by Sephora as indicated above, but Sephora will also need to share that personal information with JCPenney so you can enjoy the benefits of your Membership and the Program at any SiJCP store. This sharing will permit you to earn points on your purchases at SiJCP stores, redeem points at SiJCP stores and redeem birthday gifts and other rewards offered by the Program from time to time. JCPenney has agreed that any information obtained about you by JCPenney through your application for the Program or your use of your Membership at a SiJCP store (“SiJCP Information”) will be used only to administer the Program, for internal analysis and to help Sephora communicate with you by email or direct mail (unless you have unsubscribed from email or direct mail from Sephora). JCPenney may also share SiJCP Information with its service providers solely to perform the above functions related to the Program at SiJCP, subject to an agreement from such service providers to keep the SiJCP Information confidential. JCPenney has also agreed that it will not otherwise use, rent, sell or share the SiJCP Information. If you do not wish to have the SiJCP Information made available to JCPenney, you should register for the Program at www.sephora.com or at any Sephora retail store, but not a SiJCP store, and you should not exercise your Membership privileges at a SiJCP store.

By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to receive advertising, marketing materials and other communications from Sephora. By signing up to join the Program, you will automatically be subscribed to receive Program emails. If you do not wish to receive these communications, you can request that they be discontinued by updating your client profile at www.sephora.com or www.sephora.ca or by calling 1-877-SEPHORA (1-877-737-4672). If you use your Membership at a SiJCP store and your client profile indicates that you have not unsubscribed from receipt of advertising, marketing materials and other communications from Sephora, JCPenney may help Sephora send those communications.

Changes, Termination And/Or Removal From Program
Sephora may, in its sole discretion, alter, limit, or modify the Program rules, regulations, benefits, eligibility for Membership, or any other feature of the Program (including assigning any of its obligations to customers under the Program at any time to another person or entity, without recourse) or may terminate the Program any time at its sole discretion, by posting any such changes on the Sephora website.

Sephora reserves the right to exclude individuals from the Program in its sole discretion. Any abuse of the Program, failure to follow any terms of the Program, Membership inactivity for more than 24 months, any misrepresentation or any conduct detrimental to the interests of Sephora may subject members to Membership revocation and will affect eligibility for further participation in the Program. Membership is non-transferable and Membership purchases must be made by the member. If your Membership is revoked or otherwise cancelled, any points in your account will automatically expire. Sephora reserves the right to make changes to its Web site and these Terms at any time. It is your responsibility to check or review these Terms from time to time to keep informed of any changes. By joining the Program, you hereby agree to be bound by any such changed Terms.

Limitation of Liability
SEPHORA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION OR MEMBERSHIP IN THE PROGRAM, INCLUDING DAMAGES ARISING OUT OF CHANGES TO OR TERMINATION OF THE PROGRAM. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. TO THE EXTENT PERMITTED BY LAW, THE LIMITATIONS ON SEPHORA'S LIABILITY SET FORTH HEREIN SHALL APPLY WHETHER FOR BREACH OR REPUDIATION OF CONTRACT, OR WHETHER IN TORT, CIVIL LIABILITY BY WAY OF NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BY AGREEING TO THESE TERMS, YOU WILLINGLY AGREE (OR, IF YOU ARE A MINOR, YOUR PARENT OR LEGAL GUARDIAN WILLINGLY AGREES) THAT YOU HAVE RELINQUISHED YOUR RIGHT TO SEEK THESE DAMAGES FROM SEPHORA AND THAT THIS IS A REASONABLE ALLOCATION OF RISK.

Copyright
All Program design, text, graphics, logos, button icons, images, audio clips, the selection and arrangement thereof, and all proprietary software is Copyright (c) 1999-2015 Sephora USA, Inc., ALL RIGHTS RESERVED. The compilation (meaning the collection, arrangement and assembly) of all Program content is the exclusive property of Sephora and protected by U.S. and international copyright laws. All software used in connection with the Program is the property of Sephora or its software suppliers and is protected by U.S. and international copyright laws. Unless otherwise indicated on a particular part of the Program materials, permission is granted to electronically copy and to print in hard copy portions of the Program materials for the sole purpose of accessing the Program and the services provided therein for personal use. Any other use of Program materials - including reproduction, modification, distribution, republishing, transmission, display or performance - without the prior written permission of Sephora is strictly prohibited.

Trademarks
Sephora.com, and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Sephora and may not be used in connection with any product or service that is not offered by Sephora in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Sephora. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Applicable Law
The Program is created and controlled by Sephora in the State of California, U.S.A. As such, the laws of the State of California will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. You hereby consent (or, if you are a minor, your parent or legal guardian hereby consents) to the exclusive jurisdiction of courts located in the State of California in all disputes arising out of or relating to these Terms or the Program.

Additional Information on the Program
If you have any questions regarding the Program, you may call 1-877-SEPHORA (1-877-737-4672).
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