3-day shipping free over $50 | 3 Free samples with any purchase

Get your gifts by December 24
Expedited shipping available for orders placed December 19-22

FLASH Shipping Information (US)


For members who purchased an annual FLASH membership on or after June 30, 2014:
Orders must be placed by 12pm EST to start processing on the same day. Processing time usually takes 1 business day.

Shipping Method
Costs Total Delivery Time
(including processing time)
Sephora FLASH
Unlimited 3 Day shipping
FREE 4 business days
Sephora FLASH
2 Day Shipping
$5.95
$10.95
3 – 4 business days
1 Day Shipping $10.95
$16.95
2 – 3 business days
Ground (Select Fragrance, Nail and Other Restricted Items)*
FREE 2 – 8 business days
USPS Priority FREE 3 – 5 business days
Gift Cards
FREE 3 – 5 business days


For members who purchased an annual FLASH membership prior to June 30, 2014:
Orders must be placed by 3pm EST in order to ship same day (12pm for 1 day shipping orders). If an order is placed after the deadlines, it will be processed the next business day.

Shipping Method
Costs Total Delivery Time
(including processing time)
Sephora FLASH
Unlimited 2 Day Shipping
FREE 2 business days
Sephora FLASH
1 Day Shipping
$5.95
$16.95
1 – 2 business days
Ground (Select Fragrance, Nail and Other Restricted Items)*
FREE 2 – 8 business days
USPS Priority FREE 2 – 5 business days
Gift Cards
FREE 3 – 5 business days

*Learn More about Restricted Hazardous Items


Restrictions

Orders to be shipped to Hawaii, Alaska, Puerto Rico, International countries, or P.O. Box or APO/FPO addresses do not quality for Flash 2 Day shipping. We offer USPS (Priority), 2 Day and 1 Day shipping services only. Also, any orders that include restricted items must be shipped ground and also do not qualify for expedited shipping.

Multiple Shipping Addresses

At this time, we can only ship to one address per order. To ship to multiple addresses, call Customer Service for assistance at 1-877-SEPHORA (1-877-737-4672).
 

Restricted Hazardous Items

Certain items considered hazardous materials including aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, etc.) are restricted and required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations. For these shipments, we recommend Ground at $5.95 if orders are under $50. For P.O. Box addresses, USPS Ground (Parcel Post) is the only shipping method available. Regrettably, these items cannot be shipped to Hawaii, Alaska, or Puerto Rico.
 

Business Days & Holidays

All orders ship Monday - Friday, excluding federal holidays within the United States. For Standard 3 Day shipping, 2 Day and 1 Day shipping: orders must be placed by 3pm in order to ship same day (12pm for 1 day shipping orders) to be processed on the same business day otherwise it will be processed the next day.

Packages do not ship from our distribution centers on the following holidays (UPS orders only):
  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas
For packages shipping to Hawaii & Alaska, P.O. Boxes and APO/FPO/DPO Military Addresses using USPS Priority there are additional holidays in which packages do not ship from our distrbution centers including: Martin Luther King Jr. Day, President’s Day, Columbus Day, and Veteran’s Day.

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on Sephora.com, visit the My Account area. You will need to sign in to access your account information. You may also call Sephora's Customer Service at to track your order.



For more information or questions, please email or call 1- 877-SEPHORA (1-877-737-4672).

Monday – Friday: 6am – 9pm PST, Saturday and Sunday: 8am – 5pm PST

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