I have a question about my samples.

With every merchandise order at you have the opportunity to select two samples free. You can view the samples available by visiting the samples section of the Sephora Offers page. After you have selected two samples, your samples will be automatically added to your basket. Samples are limited and change often. If your order is not completed during this visit, the samples will be removed from your basket and may no longer be available. Only one of each sample can be added per order.  Substitutions will be made for out of stock samples.

Due to the limited nature of the free samples, we regret that we are unable to reship samples if they arrive damaged, if you received the wrong one, or if one is missing from your order. Samples are shipped with merchandise purchases ONLY. Please note that eGift Certificates and Gift Cards are not considered merchandise.