About Sephora

About Us

Sephora is a leader in global prestige retail, teaching and inspiring clients to play in a world of beauty. Owned by LVMH Moët Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora has earned its reputation as a beauty trailblazer with its expertise, innovation, and entrepreneurial spirit.

At Sephora, beauty is in our DNA. Our revolutionary beauty-retail concept, founded in France by Dominique Mandonnaud in 1970, is defined by its unique, open-sell environment with an ever-increasing assortment of products from carefully curated brands, featuring indie darlings, emerging favorites, trusted classics, and Sephora’s own, SEPHORA COLLECTION. Today, Sephora is not only the leading retailer of perfume and cosmetics stores in France, but also a powerful beauty presence in countries around the world thanks to its unparalleled assortment of prestige products in every category, unbiased service from experts, interactive shopping environment, and innovation.

Sephora believes every stroke, swipe and dab reveals possibility, and we share our client’s love for the confidence that our products, services, and expertise brings to their life every day. In every store, clients unlock their beauty potential at our Beauty, Skincare and Fragrance Studios through intuitive technology and guidance from the most knowledgeable and professional team of product consultants in the beauty industry.

Sephora stores – Sephora operates over 2,500 stores in 32 countries worldwide, with an expanding base of over 460 stores across the Americas. Sephora opened its first U.S. store in New York’s Soho neighborhood in 1998, and its first Canadian store in Toronto in 2004. The Sephora Americas headquarters and Innovation Lab are located in San Francisco, with corporate offices in New York, Mexico City, Montreal, Toronto and São Paulo.

Warning Regarding Franchise Offers - Sephora USA, Inc. operates its retail network on a stand-alone basis. It does not offer franchise opportunities to anyone. Be vigilant if you are solicited with a proposal to join a Sephora franchise network. You are facing a fraudulent proposal. In such circumstances, you may consider contacting your local law enforcement. You may also send any details regarding the solicitation to legal@sephora.com.

Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost prestige beauty site on the Internet is also Sephora's largest North American store and is where clients can engage with an inclusive beauty community on our award-winning Beauty Board, and interactive Beauty Talk.

Sephora mobile – Obsessed with teaching and inspiring clients to play in a world of beauty, Sephora has pioneered the use of mobile in beauty, creating groundbreaking content on its intuitive Sephora app and on social media to bring Sephora’s expertise to our clients whenever and wherever they want.

Beauty Insider - In 2007, Sephora launched a client loyalty program to offer clients exclusive benefits and rewards. The Beauty Insider program is available in Sephora stores nationwide and at www.sephora.com. In 2009, Sephora launched VIB. (Very Important Beauty Insider), and in 2013, added Rouge. These two premium levels for Beauty Insider give clients access to even more exclusive gifts, event invitations, and early access to select products.

Commitment to Diversity and Inclusion

At Sephora, our diversity and inclusion mission is simple: To never stop championing all beauty fearlessly and building inclusive environments for our employees, consumers, and communities. In 2019, Sephora announced a new tagline and manifesto, “We Belong to Something Beautiful,” to reinforce our dedication to fostering belonging among all clients and employees and to publicly strive for a more inclusive vision for retail in the Americas. In 2020 Sephora launched our Diversity and Inclusion Heart Journey to support our vision of becoming the Diversity, Inclusion, and Equity Champion in the retail industry.

Together, we’re committed to creating a culture of belonging. In 2020 Sephora became the first major retailer to take the 15 Percent Pledge, committing 15% of our assortment to prestige Black-owned companies. By the end of 2021, we’ll more than double our assortment overall, including achieving the 15% benchmark in prestige haircare.

To continue our commitment to bringing diversity, equity, and inclusion to the core of our mission, Sephora has dedicated our annual Sephora Accelerate program to brands with founders of color. To learn more about our Accelerate program, please visit sephoraaccelerate.com.

Sephora Executives

  • Guillaume Motte, Global President & CEO of Sephora

  • Jean-André Rougeot, President & CEO of Sephora Americas

  • Carolyn Bojanowski, Executive Vice President, Merchandising, US

  • Christophe Le Boterff, Executive Vice President, Chief Financial Officer

  • Corey Yribarren, Executive Vice President, Chief People Officer

  • Joan Willat, Executive Vice President, Chief Retail Officer

  • Mike Racer, Senior Vice President, Supply Chain

  • Nadine Graham, Senior Vice President, General Manager of E-commerce

  • Vlad Kuznetsov, Senior Vice President, Chief Information Officer

  • Zena Arnold, Senior Vice President, Chief Marketing Officer, US

  • Thomas Haupt, Senior Vice President, General Manager of Canada

Press Inquiries: For media inquiries, please email ExternalComms@sephora.com.

Potential Sephora Vendors Contact:

Have a product-focused brand that you think would be perfect for Sephora? We’d love to hear from you! Please click here to create a profile with our RangeMe partners to share your product submission with our Merchandising team.

Unfortunately, we are not able to accept or return product submissions at our corporate headquarters.

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