Last updated: August 13, 2026
This privacy policy describes how Sephora USA, Inc. and Sephora Beauty Canada, Inc. (collectively, “Sephora”, “we”, “us” or “our”) collect, use, disclose, and protect our customers’ personal information. It also tells you about the rights and choices you have with respect to your personal information, and how you can reach us to get answers to your questions. Please note, our privacy practices are subject to the applicable laws of the places in which we operate. You will see additional region-specific terms that only apply to customers located in those geographic regions, or as required by applicable laws.
You can click on the following links to go directly to the corresponding sections of this privacy policy.
1. What Our Privacy Policy Covers 2. What Personal Information We Collect 3. How We Collect Your Personal Information 4. Cookies and Similar Online Tracking Technologies 5. How We Use Your Personal Information 6. How We Disclose Your Personal Information 7. How We Protect Your Personal Information 8. Your Rights 9. Transmission Of Information to Other Countries 10. Children’s Privacy 11. Communicating With Us 12. Changes To This Privacy Policy 13. Additional Information For California 14. Notice of Financial Incentive/ Bona Fide Loyalty Program Disclosure
This privacy policy covers Sephora’s customer -facing operations in the United States and Canada. It applies to the personal information Sephora obtains in various contexts, including when you use our website at www.sephora.com, the Sephora mobile application, or any other website, mobile site, service, application, platform, or tool that links or otherwise references this privacy policy (collectively, the “Sites”); visit or interact with us in our stores; communicate with us; shop through our business partners; engage with us on social media; or participate in any of our programs, promotions, or events (collectively, including the Sites, the “Services”).
This privacy policy does not apply to personal information collected in connection with a job application or other recruiting activity. Please review our Applicant Privacy Policy for information about those practices.
We may provide different or additional privacy notices in connection with certain activities, programs, and offerings. We may also provide additional “just-in-time” notices that may supplement or clarify our privacy practices or provide you with additional choices regarding your personal information.
Our Sites may include links to websites or applications operated and maintained by other parties. You may also direct us to disclose your personal information to other parties. In this privacy policy, “other parties” refers generally to entities other than Sephora, including our corporate affiliates, service providers, business partners, platforms and networks, governmental authorities, and other recipients. Where we use the term “third party” in connection with the sale or sharing of personal information. We use that term as defined by applicable privacy laws. Please note that we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy practices of the applicable parties.
The types of personal information we obtain about you depend on how you interact with us and our products and Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following are the categories and specific types of personal information that we collect:
Basic Identifying Information Including your full name, alias, postal address, e-mail address, phone number, date of birth, account name, signature, username, social media handle, or other similar identifiers.
Government-Issued Identifiers Including your driver’s license number or other similar government identifier.
Device Information and Other Unique Identifiers Including device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
Internet or Other Network Activity Including browsing or search history and information regarding your interactions with our Sites, emails, or advertisements.
Geolocation Data Including information that permits us to determine your location, such as if you manually provide location information or enable your mobile device to send us precise location information.
Payment Information Including credit or debit card numbers.
Commercial Information Including products or Services you have purchased, returned, exchanged, or considered; preferences; and rewards activity related to Beauty Insider membership.
Physical Characteristics Including skin tone and type, hair color and type, eye color, and other beauty profile information you provide.
Health and Medical Information Including information you choose to provide regarding skin conditions or medications in connection with a beauty service, in-store digital experience, or product recommendation.
Demographic Data Including age, gender, race, ethnicity, estimated income, and household information, some of which may include characteristics of protected classifications under U.S. state or federal law.
User Content Including your communications with us and any other content you provide (such as social media profiles, photographs, images, videos, survey responses, comments, product reviews, testimonials, and other content).
Audio and Visual Information Including photographs, images, videos, and recordings of your voice.
Inferences Inferences drawn from or created based on any of the information identified above.
Sensitive Personal Information Sephora only collects sensitive personal information, as defined by applicable privacy laws, for the purposes allowed by law or with your consent. Sephora does not collect or process sensitive personal information for the purpose of inferring characteristics about you.
We collect personal information about you from various sources. For example, we collect and obtain information:
Directly from You We collect personal information you provide, such as when you make a purchase; register for an account or create a profile; sign up for the Beauty Insider Program; contact us; respond to a survey; book a reservation; make an appointment for in-store or virtual Services; RSVP or attend an event; interact with us in-store or at an event (including in-store digital experiences); participate in a sweepstakes, contest, campaign, or promotion; respond to a surveyor sign up to receive emails, text messages, or postal mailings.
Using Online Tracking Technologies and Other Automatic Data Collection Technologies When you visit our Sites, open or click on emails we send you, or interact with our advertisements, we and other parties that work with us automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, external libraries, and cookies. For more information, please see “Cookies and Similar Online Tracking Technologies” section below.
Through In-store and Other Offline Technologies We record customer service calls and maintain a transcript of chats (such as, chats with our live agents and chatbots, including artificial intelligence chatbots) for quality assurance and training. We also use closed circuit television (“CCTV”) in our stores for safety, security, fraud prevention, loss prevention, and operational purposes. We may use artificial intelligence, machine learning, or other automated technologies to assist with the review or analysis of store video footage for these purposes. In addition, some of our stores utilize technology that transmits a Bluetooth signal to and/or works with your mobile device running Sephora mobile application (the “Beacon”). If you have enabled the Beacon on your mobile device, we collect Device Information and Other Unique Identifiers and Geolocation Data when you visit our stores. We may also receive location information from location-enabled technologies used to protect Sephora merchandise or other property against theft or loss.
From Our Business Partners We obtain information from businesses with which we partner, such as Kohl’s, delivery partners, marketplaces, platforms offering shoppable ads and other content, and other businesses with which we collaborate or work, including when you intentionally direct those businesses to disclose personal information to us. For example, if you apply for or use a Beauty Insider membership at a Sephora at Kohl’s, based on your direction to intentionally disclose the information, we receive Basic Identifying Information and Commercial Information from Kohl’s to provide you with the benefits associated with the program. If you apply for and/or use a Sephora -branded credit card, based on your direction to intentionally disclose the information, we may receive Basic Identifying Information, Payment Information, Demographic Data, and Commercial Information from the credit card issuer. If you have given Sephora permission to store your Payment Information, your credit card issuer may provide us with updated Payment Information (including credit card number and expiration date) in connection with the credit card issuer’s account updater service. Additionally, if you make a purchase on a marketplace or platform, that marketplace or platform will disclose personal information to us, including information about your order.
From Other Platforms and Networks When you interact with Sephora content or features on social media or other platforms and networks, or through plugins, widgets, or other tools supplied by those platforms or networks (including Instagram, Facebook, X, Google, YouTube, and Pinterest) in connection with our Services, the applicable platform or network may automatically disclose information to us based on your activity and privacy settings. For more information, please review the privacy policies and settings of the platforms and networks you use.
From Other Sources For example, we may obtain information about you from other sources, such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide Services on our behalf, or publicly available sources. We also create information based on our analysis of the information we have collected from you.
We and other parties that provide advertising, analytics, social media, and related services use pixels, web beacons, software development kits, external libraries, cookies, and other similar online tracking technologies (collectively, “Online Tracking Technologies”) to gather information when you interact with our Sites, or email communications. Some Online Tracking Technologies help us maintain the security of our websites and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit certain other parties to use Online Tracking Technologies on our Sites for analytics and advertising. These technologies may help manage and display advertisements, tailor advertisements to your interests, or send abandoned shopping cart reminders, depending on your communication preferences. These parties use their technologies to provide advertising about products and Services tailored to your interests, which may appear on our Sites, on other websites or applications, or in our email communications.
To the extent these Online Tracking Technologies are deemed to be a “sale” / “sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable U.S. state laws, you can opt out of these Online Tracking Technologies by submitting a request via Your Privacy Choices, which is available at the bottom of the Sephora website and under “Contact Us, FAQ, Legal” in Sephora mobile applications. Please note, some features of our websites may not be available to you as a result. For Google Analytics, at your end, you may exercise an opt out going to tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add-on. You may adjust your Google advertising settings by visiting adssettings.google.com.
If you are located in Canada, we provide consent management tools that allow you to control the use of these Online Tracking Technologies. For more information, see the “Your Rights” section below.
We collect and use personal information for various purposes, including:
Providing Products and Services We use your personal information to provide products and Services, such as to fulfill your orders and/or complete the transactions you request; to process your payments; to provide you receipts and order updates; to send notifications to you related to your account, purchases, returns, exchanges, subscriptions, and reservations; to create, maintain, and otherwise manage your account, profile, or program membership, including offering functionalities such as easy checkout and the ability to save user preferences and transaction history; and to authenticate users
Depending on the products and Services you request, the categories of information used for these purposes may include Basic Identifying Information, Payment Information, and Commercial Information. If you attempt a return, or request a tax exemption, you may be asked to provide a Government-Issued Identifier. For certain Services, such as online, Sephora mobile application, in-store digital experiences, or consultations with a Beauty Advisor, you may choose to provide Physical Characteristics and Health and Medical Information (please note that Sephora does not store Health and Medical information). If you enable your device to share precise location information, we use Geolocation Data to help you locate the nearest store and provide location-relevant offers and content.
Artificial Intelligence and Other Technologies We may use artificial intelligence, machine learning, or other technologies in connection with the purposes described in this Section, including to provide and improve products and Services, support customer interactions, personalize experiences and recommendations, conduct research and analytics, and support safety, security, fraud prevention, and loss prevention. These technologies may process the categories of personal information described in this privacy policy.
Communicating With You We use your personal information to communicate with you, such as to respond to or follow up on your requests, inquiries, issues, or feedback, and to provide customer service.
Administering Sephora Programs We use your personal information to administer our programs, such as the Beauty Insider Program, Accelerate, #SephoraSquad Program, and the Sephora Credit Card Program, and to perform our contract to provide you with the benefits associated with those programs. This may include setting up and verifying your account, communicating with you regarding the program, evaluating your application, and tracking the rewards/points you earn for purchasing products.
Marketing and Promotional Purposes We use personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail (such as trend alerts, promotions, new product launches, and event invitations); to show you advertisements for products or Services tailored to your interests on social media and other websites; and to administer our sweepstakes, contests, and other similar promotions.
Analytics and Personalization We use personal information to conduct research and analytics, including to improve our Services and product offerings; to understand how you interact with our Sites, advertisements, and communications with you; to determine which of our products or Services are the most popular; to improve our Sites, and marketing campaigns; to personalize your experience; to save you time when you visit our Sites; to customize the marketing and advertising that we show you; to understand how you use our Sites; to create a more personalized experience for you when you visit our stores; to provide Services; to better understand our customers’ needs; and to provide personalized recommendations about our products and Services.
Security and Fraud Prevention We use personal information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions; attempts to manipulate or violate our policies, procedures, and terms and conditions; security incidents; and harm to the rights, property, or safety of Sephora and our users, customers, employees, or others.
Legal Obligations We use personal information to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
Core Business Functions We use personal information to support core business functions, including to maintain records related to business process management, loss, and fraud prevention; to collect amounts owing to us; and to provide and maintain the functionality of our Sites, including identifying and repairing errors or problems.
In addition to the specific situations discussed elsewhere in this privacy policy, such as the “Cookies and Similar Online Tracking Technologies” section above, we disclose personal information in the following circumstances:
Corporate Affiliates We may disclose personal information to our corporate affiliates, including our parent company, sister companies, and subsidiaries including Sephora Beauty Canada, Inc. and Sephora USA, Inc. Such affiliates process personal information on our behalf where necessary to provide a product, service, or other program you requested, including to administer the Beauty Insider program; to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity; or may receive information in other circumstances with your consent or as permitted or required by law.
Service Providers We disclose certain personal information to service providers that perform Services to support our core business functions and internal operations including: fulfilling orders; delivering packages; complying with your request for the shipment of products to or the provision of Services by an intermediary; sending postal mail, e-mails, and text messages; analyzing customer data; providing marketing assistance; administering our Ratings & Reviews; supporting beacons; processing credit card and debit card payments; authenticating users; investigating fraudulent activity; conducting customer surveys; and providing customer service.
Business Partners We may disclose your personal information to businesses that we have partnered with to jointly create and offer a product, service, or joint promotion or to whom you intentionally direct us to disclose personal information, such as delivery partners, payment providers, marketplaces, and platforms offering shoppable ads and other content . For example, if you apply for or use a Beauty Insider membership at a Sephora at Kohl’s, based on your direction to intentionally disclose the information, we disclose your information to Kohl’s. We may also disclose your personal information with Kohl’s in the event we suspect you are violating our terms or engaging in fraudulent behavior as it relates to our business. Where available, if you apply for or use one of our Sephora -branded credit cards, based on your direction to intentionally disclose the information, we disclose your information to the financial institutions we partner with that issue the card. If you decide to obtain a product or service that is offered by these partners, the information you provide will be disclosed to us and them. Additionally, if you make a purchase on a marketplace or platform and intentionally direct Sephora to link your Beauty Insider account, we will disclose your Beauty Insider points and tier to that marketplace or platform. Their use of your information is not governed by this privacy policy but by their own respective privacy policies. Please note, we will not disclose text messaging opt-in data or consent to other parties for their own marketing purposes.
Social Media Platforms and Networks Some of our Sites include plugins, widgets, or other tools made available by social media platforms and networks that may result in information being collected or disclosed between Sephora and those parties. Their use of your information is not governed by this privacy policy.
Public Content Some of our websites provide the opportunity to publicly post content. For example, you can provide Ratings & Reviews about products. If you decide to submit information in these public forums, that information will be publicly available.
Legal Process We may disclose personal information in response to subpoenas, warrants, court orders, government inquiries, or investigations; or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our visitors; to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies.
Transfer of Control We may disclose personal information to another company that buys some, or all, of the assets or stock of Sephora, and that company may use and disclose personal information for purposes similar to what is described in this privacy policy. Sephora may also disclose personal information with prospective purchasers to evaluate the proposed transaction.
Other Instances We may ask whether you would like us to disclose your information to other parties not described elsewhere in this privacy policy.
Personal information is maintained on our servers or those of our service providers, and is accessible by authorized employees, representatives, and agents as necessary for the purposes described in this privacy policy.
We realize that individuals trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic, and procedural safeguards designed to help protect your personal information. While we attempt to protect your personal information in our possession, no method of transmission over the internet or security system is perfect, and we cannot promise that information about you will remain secure in all circumstances.
For your convenience, our Sites include functionality that allows you to remain logged in so that you do not have to re-enter your password each time you want to access your account. If you choose to remain logged in, you should be aware that anyone with access to your device will be able to access and make changes to your account and may be able to make purchases through your account. For that reason, if you choose to remain logged in, we strongly recommend that you take appropriate steps (such as enabling the “Passcode Lock” security feature on your mobile device) to protect against unauthorized access to, and use of, your account. Please also notify us as soon as possible if you suspect any unauthorized use of your account or password.
Consistent with applicable law, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your country, province, or state of residence.
The Right to Opt Out of Cookies and Sale/Sharing Using Online Tracking Technologies Our use of online tracking technologies may be considered a “sale” / “sharing” under applicable law. Visitors to our U.S. website can opt out of being tracked by these parties by clicking the “Your Privacy Choices” link at the bottom of our website and selecting their preferences, or by accessing “Contact Us, FAQ, Legal” in Sephora mobile application.
If you do not have a Sephora account or if you are not logged into your Sephora account, your request to opt out of “sale” / “sharing” will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us.
You may opt out by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.
If you would like us to make the connection between your browser and your account when you send the opt-out of “sale” / “sharing” of your personal information request or GPC signal, and you have not yet opted out of “sale” / “sharing” your personal information, we recommend you submit the Do Not Sell or Share Personal Information form that is in Your Privacy Choices. As stated above, the Your Privacy Choices link is available at the bottom of the Sephora website and under “Contact Us, FAQ, Legal” in Sephora mobile applications.
You can opt out of targeted advertising by clicking the “Your Privacy Choices” link at the bottom of our website and selecting the appropriate preferences, or under “Contact Us, FAQ, Legal” in Sephora mobile application.
Categories of personal information disclosed that may be considered “sale” / “sharing”: Basic Identifying Information, Device Information and Other Unique Identifiers, Internet or Other Network Activity, Geolocation Data, and Commercial Data.
Categories of third parties to whom personal information was disclosed that may be considered “sale”/ “sharing” include advertisers and marketing partners, data analytics providers, and social media networks. To request a list of the specific third parties to whom personal information was disclosed that may be considered “sale”/ “sharing”, please send an email to the email address listed in the “Communicating With Us” section with “Specific Third Parties Sale/Sharing” in the subject line and in the body of your message. We will provide the requested information to you via an email response.
We do not sell your personal information as defined under Nevada law. However, to request email confirmation that we do not sell your personal information as defined under Nevada law, please send an email to the email listed in the listed in the “Communicating With Us” section with “Nevada Opt-Out of Sale” in the subject line and in the body of your message. We will provide the requested information to you via an email response.
Residents of Canada can control the use of cookies and other online tracking technologies on our website by us, by third parties and by other parties (including advertisers and marketing partners, data analytics providers, and social media networks) through our consent management tools. Depending on your province of residence, the consent management tool may be available through the “Cookie Preferences” link at the bottom of our website or through a banner that presents itself when you visit the website or open the mobile applications.
We do not knowingly “sell” or “share” the personal information of minors under the age of 16 (or 18 years old if an individual is a legal resident of Colorado, Connecticut, Delaware, Maryland, or New Jersey).
The Right to Limit the Use of Sensitive Personal Information As mentioned above, Sephora only collects sensitive personal information, as defined by applicable privacy laws, for the purposes allowed by law or with your consent. Sephora does not collect or process sensitive personal information for the purpose of inferring characteristics about you.
Some of the purposes for the collection and processing of sensitive personal information allowed by law include: to perform the Services or provide the goods reasonably expected; to prevent, detect, and investigate security incidents; to resist malicious, deceptive fraudulent, or illegal actions directed at Sephora and to prosecute those responsible for those actions; to ensure the physical safety of natural persons; for short-term, transient use; to perform Services on behalf of Sephora; and to verify or maintain the quality or safety of a product or service provided by Sephora.
Therefore, Sephora does not offer the right to limit the use of sensitive personal information, except as required by applicable law.
The Right to Access, Correct, and Delete Personal Information Depending on your state of residence in the U.S., you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. If you are a resident of Canada, you have the right to request access to and receive details about the personal information we maintain about you, to have your personal information rectified if it is inaccurate, incomplete or out of date, and to withdraw your consent to our collection, use, and disclosure of your personal information (including our use or sharing of your personal information for marketing or other secondary purposes). These rights may be limited in some circumstances by applicable law.
Access and Deletion You can submit a request to access or delete your personal information, or withdraw consent, by:
Submitting a Request Form; or
Calling 1-833-899-2963.
If you are a Canadian resident and want to withdraw consent to processing, please submit a deletion request by submitting the form or calling the number above.
Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your personal information to comply with our legal obligations; resolve disputes; enforce our agreements; protect against fraudulent, deceptive, or illegal activity; or for another one of our business purposes.
Corrections You can correct information related to your account by:
Logging into your account on Sephora.com, as applicable; or
Calling 1-877-SEPHORA; or
Visiting a Sephora or Sephora at Kohl’s store and speaking with a representative.
If you have given Sephora permission to store your credit card information, and you don’t want merchants like Sephora to receive your updated credit card information through your credit card issuer’s account updater service, please contact your card issuer.
You may submit a request for a copy of the information collected about you by following the steps outlined in the “Your Rights” section above. For U.S. residents, depending on your state of residence, you may request for a copy of the information up to twice per year per customer.
Responding to Requests Once you have submitted your request, we will respond within the time frame permitted by the applicable law. Please note that we may charge a reasonable fee for multiple requests in the same 12-month period, as permitted by law.
Appealing Requests Depending on your state of residence in the U.S., you may be able to appeal our decision to your request regarding your personal information. To do so, please contact us in any of the ways listed in the “Communicating With Us” section. We respond to all appeal requests as soon as we reasonably can, and no later than legally required. If you are a resident of Canada, you may have the right to complain to a privacy commissioner about our decision with respect to your request.
Identity Verification For us to process some requests, we will need to verify your identity to confirm that the request came from you. We may contact you by phone or e-mail to verify your request. Depending on your request, we will ask for information such as your name, an e-mail address that you have used with Sephora, or a phone number you have used with Sephora. For certain requests, we may also ask you to provide details about the most recent purchase you made online or in store.
Authorized Agent Depending on your state of residence in the U.S., you may designate an authorized agent to submit a request on your behalf to access or delete your personal information. To do so, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.If you have been designated as an authorized agent to submit a request on behalf of another customer, you must make the appropriate selection when you submit a Request Form.
Managing Communication Preferences Email You can stop receiving promotional e-mails at any time by:
Clicking on the “unsubscribe” link at the bottom of any promotional e-mail that you receive from us; or
Logging into your account on Sephora.com, clicking on the “My Account” page, and managing your email preferences.
Postal Mail You can stop receiving promotional postal mail at any time by calling 1-877-SEPHORA.
Text Messages You can opt out of receiving text messages from us by replying “STOP” to the text message you receive from us. Please note that this will only opt you out of the specific text messaging program associated with that number. For more information, please refer to the Sephora Text Messaging Terms & Conditions.
In-App Push Notifications You can stop receiving in-app push notifications in Sephora mobile application by adjusting your Notification Settings in the Sephora mobile application.
Removing Content from Sephora Public Forums You can request that we remove content or information that you have posted on a public page on some of our Sites (such as part of a Ratings & Review) by e-mailing details to Customer Service at social.support@sephora.com. Please note that while we will endeavor to honor your request, our removal of your content or information does not ensure complete or comprehensive removal of that information from our Site. For example, historical copies, or “caches,” may remain.
Right to No Retaliation and No Discrimination We do not retaliate or discriminate against customers who exercise any of their rights described in our privacy policy.
Metrics Below are the metrics for the California consumer requests pursuant to the California Consumer Privacy Act (CCPA) that we received, complied with (in whole or in part) and denied between January 1, 2025 and December 31, 2025.
Denied requests include requests we were unable to fulfill because the requestor did not complete the required identity verification steps, we were otherwise unable to verify the requestor’s identity, an agent did not provide sufficient documentation demonstrating their authority to submit the request, or a valid exemption under the CCPA applied.
Requests to Know
Received: 106
Complied with in whole or in part: 72
Denied: 34
Median time to substantively respond: 12 days
Requests to Delete
Received: 997
Complied with in whole or in part: 803
Denied: 194
Median time to substantively respond: 1 day
Requests to Opt-out of Sale/Share
Received: 3,873
Complied with in whole or in part: 3,873
Median time to substantively respond: 0 days
Sephora USA, Inc. is located in the United States.
Sephora Beauty Canada, Inc. is located in Canada and uses service providers and corporate affiliates that may be located outside of Canada or outside your province of residence, including in the United States or other countries.
If you submit personal information to Sephora USA, Inc. or Sephora Beauty Canada, Inc., your personal information may be processed in a foreign country, where privacy laws may be less stringent than the laws in your country. By submitting your personal information to us you agree to the transfer, storage, and processing of your personal information in a country other than your country of residence including, but not necessarily limited to, the United States.
Our Sites are not intended for or directed to children under the age of 14. We do not knowingly collect personal information directly from children under the age of 14 without parental consent. If we become aware that a child under the age of 14 has provided us with personal information, we will delete the information from our records.
Additionally, our Sites are not intended for or directed to the residents of Colorado, Connecticut, Delaware, Maryland, or New Jersey who are under the age of 18 years. For these states, if we become aware that anyone under the age of 18 has provided us with personal information, we will delete the information from our records.
If you have any questions or complaints about our privacy or security practices, you can contact Sephora’s General Counsel by mail, telephone, or e-mail:
Sephora USA, Inc. Legal Department, Privacy 350 Mission Street, 7th Floor San Francisco, CA 94105 1-877-SEPHORA yourprivacyrights@sephora.com
Sephora Beauty Canada c/o Sephora USA, Inc. Legal Department, Privacy 350 Mission Street, 7th Floor San Francisco, CA 94105 1-877-SEPHORA yourprivacyrights@sephora.com
If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail, telephone, or mail.
We may revise this privacy policy from time to time and will post the date it was last updated at the top of this privacy policy. We will provide additional notice to you if we make any changes that materially affect your privacy rights.
California law requires us to disclose the following additional information with respect to our privacy practices. If you are a California resident, this section applies to you in addition to the rest of the privacy policy.
California Shine the Light Customers who are residents of California may request to prevent the disclosure of personal information to third parties for their direct marketing purposes. . If you would like to exercise this right, please submit your request to us at the email address listed in the “Communicating With Us” section.
California’s “Eraser Button” Law If you are a California resident under 18 years old and a registered user of the Sites, you can request that we remove content or information that you have posted to our Sites. Fulfillment of the request may not ensure complete or comprehensive removal (e.g., if the content or information has been reposted by another user). To request removal of content or information, please submit your request to us at the email address listed in the “Communicating With Us” section .
Categories of Personal Information We Collect and Our Purposes for Collection and Use You can find a list of the categories of personal information that we collect in the “What Personal Information We Collect” section above. For details regarding the sources from which we obtain personal information, please see the “How We Collect Your Personal Information” section above. We collect and use personal information for the business or commercial purposes described in the “How We Use Your Personal Information” section above.
Categories of Personal Information Disclosed and Categories of Recipients We disclose the following categories of personal information for business or commercial purposes to the categories of recipients described below:
We disclose Basic Identifying Information to corporate affiliates, business partners, service providers, advertising networks, analytics providers, and social media platforms and networks.
We disclose Device Information and Other Unique Identifiers to businesses, service providers, advertising networks, analytics providers, and social media platforms and networks.
We disclose Internet or Other Network Activity to businesses, service providers, advertising networks, analytics providers, and social media platforms and networks.
We disclose Geolocation Data to service providers, advertising networks, analytics providers, and social media platforms and networks.
We disclose Payment Information to businesses, payment processors, financial institutions, and other service providers that support payments and transactions.
We disclose Commercial Information to corporate affiliates, business partners, service providers, advertising networks, analytics providers, and social media platforms and networks.
We disclose Physical Characteristics to business partners and service providers that support Beauty Insider, digital experiences, and product recommendations.
We disclose Health and Medical Information that you choose to provide regarding skin conditions or medications to business partners in connection with a beauty service and with service providers that help make product recommendations.
We disclose User Content to business partners, service providers, and platforms and networks that support programs, reviews, social media, and other user-submitted content.
We disclose Audio and Visual Information to businesses and service providers that support customer service, safety, fraud prevention, and loss prevention.
We disclose Inferences to business partners and service providers that support analytics, marketing, personalization, and product recommendations.
For more information, please see the “How We Disclose Your Personal Information" section, which provides additional information about our corporate affiliates, business partners, service providers, social media platforms and networks, and other recipients. We may also disclose the categories of personal information described pursuant to Legal Process or in connection with a “Transfer of Control” as described in the “How We Disclose Your Personal Information” section. As stated in the “Your Rights” section above, we typically retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
We offer our customers a loyalty program (the Beauty Insider Program) that provides certain perks, such as rewards and exclusive offers. We may also provide other programs, such as sweepstakes, contests, or other similar promotional campaigns (collectively, the “Programs”). When you sign up for one of these Programs, we typically ask you to provide your name and contact information (such as email address and/or telephone number). Because our Programs involve the collection of personal information and the offering of certain benefits, they might be interpreted as a “financial incentive” program under California law or a “bona fide loyalty program” under Colorado law. Under the California law, the value of your personal information to us is related to the value of the free or discounted products or Services, or other benefits that you obtain or that are provided as part of the applicable Program, less the expense related to offering those products, Services, and benefits to Program participants.
You may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program rules. Visit the terms and conditions page of each Program to view full details, including how to join.
