Contact Us

Sephora's Customer Service is ready to assist you. Please choose from the following options for information about your order, product information, store locations, and more. You can also find answers to frequently asked questions in the online Customer Service section.

Call us

1-877-SEPHORA (1-877-737-4672) (U.S. or Canada)
Hearing impaired/TTY 1-888-866-9845
Rouge Private Hotline 1-855-55-ROUGE

Representatives or Beauty Advisors are available:
MON-FRI: 5am to 9pm PT
SAT-SUN: 6am to 9pm PT

Chat with us

Representatives and Beauty Advisors
are available:
MON-FRI: 6am to 9pm PT
SAT-SUN: 6am to 5pm PT

Email us

All personal information is strictly confidential.

Write us

Sephora USA, Inc.
First Market Tower
525 Market Street, 32nd Floor
San Francisco, CA 94105-2708
1-877-SEPHORA (1-877-737-4672)

Merchandising Submissions

Find out how to submit your products to the Sephora Merchandising Department here.