Payment Methods

Payment Methods

Credit Cards Debit Cards Online Credit Store Merchandise Credit Cards Gift Cards & eGift Cards PayPal Klarna Afterpay Checks & Money Orders Fraud Protection Program

Credit and Debit Cards

We currently accept Visa and MasterCard credit and debit cards, and Discover, and American Express credit cards. You can store multiple credit cards to use for your online purchase on Sephora.com. During this step in the checkout process, you can add, edit, or delete your information. Select one credit or debit card for the payment of your order.

When your credit or debit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed.

Your billing information must be exactly as it appears on your financial statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell city names and avoid using abbreviations unless that is how your information appears on your statement.

Contact your financial institution if you need the exact billing address associated with your credit or debit card.

For your security, Sephora may require you to enter your 3- or 4-digit card identification number (CID/CVN/CVV/CVC) on certain orders for Visa, MasterCard, American Express, and Discover cards. See below for help with credit card identification numbers.

Credit and Debit Card Security

Sephora provides safe and secure checkout by encrypting your credit card information using SSL. For more information about our secure checkout, read our Privacy Policy.

Debit Cards

When an order is submitted, the funds are put on hold and will be unavailable to you. The funds will remain on hold until the order is shipped. At that time, the hold will become the settled charged. If your order is shipped in multiple parts, you may see multiple settled charges.

If an order attempt is unsuccessful or if the order is cancelled, Sephora immediately reverses electronically the pending authorization. The financial institution may take 5-7 business days to remove any pending authorizations. Policies differ from bank to bank. Call your financial institution for more details.

Multiple failed order attempts will result in multiple pending authorizations. Your payment method will only be charged when a successful order is shipped.

Online Credit

Online credits are automatically applied to your Sephora.com order as the first method of payment. The remaining balance can be paid by credit or debit card, Gift Cards, eGift Cards, or PayPal (only available on www.sephora.com). There are no codes to remember or numbers to type. Online credit is not redeemable or exchangeable for cash and cannot be used at our retail stores.

To view your online credit, visit Payments & Credits on your Sephora.com account. Some credits expire, and the expiration date is shown there. Credits that expire first are used first.

Store Merchandise Credit Cards

Store Merchandise Credit Cards are not valid for use on Sephora.com. They are redeemable for merchandise only by the original recipient at Sephora stores.

Gift Cards & eGift Cards

Gift Cards are physical cards with a 16-digit card number and an 8-digit PIN. eGift Cards are virtual cards with a 16-digit card number and an 8-digit PIN.

You can pay for your U.S. merchandise order with a Gift Card & an eGift Card. Gift Cards and eGift Cards can be used online, on our mobile app, in U.S. and Canada Sephora stores, and at Sephora at Kohl’s. You can use up to two Gift Cards and/or eGift Cards per online order. Up to ten Gift Cards and/or eGift Cards per online order can be used by contacting Customer Service at 1-877-SEPHORA. Any unused balance will remain on the card and can be used toward a future purchase.

If using a gift card to pay for your order, please retain the gift card until the order has been received. If the order total changes due to cancellations, the balance will be reinstated on the gift card.

To check your gift card or egift card balance visit Payments & Credits on your Sephora.com account.

PayPal

PayPal is an alternate method for purchasing your order on www.sephora.com. It enables any individual with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make.

Klarna

Klarna is an alternate payment method that allows you to split your purchase into 4 interest-free payments. You will be charged for your first of four payments when your order is shipped, and your credit or debit card will be automatically charged every two weeks. For more information, visit Klarna’s website here.

Afterpay

Afterpay is an alternate payment method that allows you to split your purchase into 4 interest-free payments. You will be charged for your first of four payments when your order is placed, and your credit or debit card will be automatically charged every two weeks. For more information, visit Afterpay’s website here.

Checks & Money Orders

Sephora.com does not accept personal checks or money orders as a form of payment for online orders.

Fraud Protection Program

All payment forms are subject to verification and review by Sephora. Sephora reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity. To find out more about our fraud protection program, please see our Terms of Use.

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